Refund Policy

Refund eligibility depends on the product you purchased. The table below summarizes the refund rule for each product. Detailed terms follow.

Because the Tech Career Blueprint is a digital product made available immediately after purchase, Blueprint purchases are final and nonrefundable, except where a refund is required by applicable law or when we confirm that you were charged more than once for the same purchase.

Technical access problems should be reported to support@theuntaughtrules.com. Reporting an access problem does not automatically create a refund right. The company will make reasonable efforts to restore valid purchased access. This policy does not limit rights that cannot legally be waived.

The Resume and LinkedIn Review is a personalized professional service. Purchases are final and nonrefundable, except where required by applicable law, for a verified duplicate charge, or when Real Kube LLC is unable to provide the purchased service.

Resume and LinkedIn Review purchases are final and nonrefundable because the service requires reserved capacity and personalized professional work. This does not limit rights that cannot legally be waived. If Real Kube LLC is unable to provide the purchased service, or if we verify a duplicate charge, contact support@theuntaughtrules.com.

This service does not guarantee interviews, job offers, salary increases, or employment outcomes.

Your initial Membership payment is eligible for a refund request within seven calendar days after your first successful payment. After that period, Membership payments are nonrefundable. Renewal charges are nonrefundable except where required by law or for a verified duplicate charge. You may cancel at any time through Manage Billing. Cancellation stops future renewals, and your access continues through the end of your current paid billing period.

• The seven-day period begins when the initial payment is successfully completed.
• This applies to the initial monthly payment or initial annual payment.
• Renewal payments are nonrefundable except where required by applicable law or for verified duplicate charges.
• After the initial seven-day window, you may cancel but do not receive a refund or prorated credit for the current billing period.
• Cancellation stops future renewals.
• Membership access continues until the end of the already-paid billing period unless access is terminated for fraud, misuse, chargeback, or another enforceable Terms violation.

The Accelerator includes a seven-calendar-day refund window beginning with your first successful payment. If you selected the 3 × $397 installment option, you are purchasing the full Accelerator through a payment plan. After the seven-day refund window, payments already made are nonrefundable and remaining scheduled installments remain due, except where applicable law requires otherwise.

• The seven-day period begins after the first successful payment.
• If an eligible refund is approved within seven days: we refund payments already collected, cancel remaining installment payments, revoke Accelerator access associated with the refunded purchase, and preserve unrelated permanent purchases and saved user data.
• After seven calendar days: payments already made are nonrefundable and remaining installment payments remain due.
• The 3 × $397 option is an installment plan for a single Accelerator purchase (total $1,191). It is not a monthly membership or cancel-anytime subscription.
• A customer cannot cancel remaining installments merely by stopping participation.
• Exceptions required by applicable law and verified duplicate-charge remedies are preserved.

Private Coaching includes a seven-calendar-day refund window beginning on the date of purchase, provided coaching has not started.

• Coaching begins at the earliest occurrence of: the first coaching session; delivery of a personalized assessment, strategy, or action plan; review of the customer's résumé, LinkedIn profile, portfolio, application materials, or other submitted documents; or delivery of any other individualized professional work identified in the coaching agreement.
• Once coaching begins, payments are nonrefundable.
• After seven calendar days, payments are nonrefundable even if coaching has not begun, except where required by applicable law.
• Verified duplicate charges remain eligible for correction.
• If Real Kube LLC cannot provide the remaining purchased coaching, the customer receives an appropriate refund for the undelivered portion.

Coaching does not guarantee employment, interviews, job placement, certifications, salary, promotion, or employer decisions.

Payment for Private Coaching is not accepted until the customer receives and affirmatively accepts the Private Coaching Agreement, which includes the coaching package, total price, payment schedule, session details, scheduling and rescheduling rules, refund policy, confidentiality terms, intellectual-property terms, and the no-employment-guarantee statement.

• A client may reschedule a coaching session with at least 24 hours' notice.
• A cancellation or rescheduling request made less than 24 hours before the scheduled start time may cause the session to be forfeited.
• A no-show causes the session to be forfeited.
• A forfeited session does not create a refund.
• Real Kube LLC may make a documented exception for emergencies at its discretion.
• If Real Kube LLC cancels a session: a replacement time is offered; the session is not marked used; and an appropriate remedy is provided if the session cannot be rescheduled within the package period.
• The applicable time zone (America/New_York) is stated in all appointment confirmations.

If Real Kube LLC terminates or cannot complete the service for reasons not caused by the customer:

• The reasonable value of completed sessions and delivered personalized work is calculated.
• The portion attributable to undelivered services is refunded.
• Unrelated products or entitlements are not revoked.
• Completed client materials and progress are preserved where appropriate.
• The calculation and decision are recorded in an audit log.
• The browser cannot submit the authoritative refund amount — refund amounts come from verified payment records only.

To request a refund, email support@theuntaughtrules.com with:

• Your name and email address used at checkout.
• The product name and date of purchase.
• The reason for your refund request.
• Your Stripe checkout session ID or invoice ID (from your receipt email, if available).

We will review your request and respond within 7 days with a decision. All refund decisions require administrator authorization. If approved, the refund will be processed to your original payment method. Processing time on your card may take an additional 5–10 business days depending on your bank.

Submitting a request does not guarantee that a refund will be approved. The refund amount is determined from the verified payment record and Stripe — not from any amount entered in a browser form.

All products in this Service are digital. When a refund is approved, your access to the refunded product is revoked. For one-time purchases, this means permanent access is removed. For subscriptions, this means membership-only content and community access are removed. Unrelated permanent purchases and saved user data are preserved.

You can cancel a recurring Membership subscription at any time by using the "Manage Billing" button on the Billing page, which redirects you to the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period (cancel_at_period_end = true). You retain access until the period ends. Cancellation does not create a refund. Permanent purchases remain available and saved progress remains accessible.

If you believe a charge is incorrect, please contact us before initiating a chargeback with your bank. We will work to resolve the issue promptly. Initiating a chargeback without first contacting us may result in account suspension.

Nothing in this policy limits any statutory consumer rights you may have under applicable federal, state, or local law. If a statutory right to a refund applies, it is not waived by this policy.

Questions about refunds: support@theuntaughtrules.com.